top of page

Join Our Team

Administrative Assistant/Customer Service Representative

 

We're looking for a smart, motivated individual to join our team and help service our clients.  If you think you're a good fit for this position, please email your resume and cover letter to katie@summersins.com.  

 

Requirements

  • A commitment to delivering superior customer service and a willingness to go above and beyond to ensure customer satisfaction

  • Ability to communicate effectively and professionally, both verbally and in writing

  • Must enjoy client interaction

  • Must demonstrate a positive attitude and an ability to multi-task

  • Must possess a pleasant, patient and friendly demeanor

  • Must display high level organizational skills and impeccable record-keeping

  • Minimum two years in a professional, office environment; customer-service/help desk experience preferred

  • Willingness to work a flexible schedule a plus

 

Responsibilities

  • Answer incoming calls and in-person inquiries

  • Service existing accounts in a timely and effective manner

  • Thoroughly and efficiently gather client information, access and fulfill client needs, document client interactions

  • Provide quality service and support in all client facing interactions

  • Perform clerical duties as assigned

 

Knowledge, Skills, Abilities

  • Comfort with Internet Explorer, Microsoft Office, Data Entry

  • Ability to learn and be comfortable with web interfaces and agency management systems

 

Job Type: minimum 20 hours/week, with a possible move to more hours/full time

Summers Insurance Agency - CT
616 Federal Road
Brookfield, CT 06804
203.775.5400
www.SummersINS.com
Summers Insurance Agency - NH
603.759.9763
  • Black Instagram Icon
  • Facebook Basic

© Summers Insurance, LLC 2016.  All rights reserved.  

Homeowners Insurance, Auto Insurance, Commercial/Business Insurance, Motorcycle Insurance, ATV Insurance, Marine Insurance + More
Proudly serving insurance needs in Brookfield, New Milford, New Fairfield, Danbury, Sherman, Bridgewater, Bethel, Newtown, Ridgefield, Southbury, Redding, Easton, Weston and all of Connecticut, New Hampshire and New York. 
bottom of page